1. Agreement
These Terms of Service (“Terms”) govern access to Telegram CRM’s website, dashboard, API, and related services (“Service”). By registering or using the Service you agree to these Terms and our Privacy Policy.
2. Service description
Telegram CRM is a software platform that helps teams manage Telegram bot audiences, conversations, campaigns, automations, and analytics. Features and limits depend on your subscription plan.
We may update, add, or remove features. Material changes will be communicated when reasonable.
3. Accounts & eligibility
You must provide accurate registration information and keep credentials secure. You are responsible for all activity under your account and workspace.
You must be at least 18 years old (or the age of majority in your jurisdiction) and authorized to bind your organization to these Terms.
4. Acceptable use
You agree not to:
- Send spam, unsolicited bulk messages, or deceptive content - Violate Telegram’s Terms of Service or Bot Platform rules - Harass, abuse, or impersonate others - Upload malware or attempt to disrupt the Service - Reverse engineer or bypass plan limits or security controls - Use the Service for unlawful purposes
We may suspend or terminate accounts that violate these rules.
5. Telegram compliance
You are solely responsible for how you use Telegram bots connected to the Service. You must obtain appropriate consent before messaging users and honor opt-out/unsubscribe requests.
Telegram CRM is not affiliated with Telegram Messenger. Telegram may restrict or ban bots that violate its policies.
6. Billing & subscriptions
Paid plans are billed monthly through Stripe unless otherwise agreed. Prices are shown on the pricing page and in your dashboard.
Subscriptions renew automatically until canceled. Refunds are handled according to our billing policy and applicable law. Downgrades take effect at the next billing cycle unless stated otherwise.
Enterprise plans may be governed by a separate agreement.
7. Intellectual property
Telegram CRM and its branding, code, and documentation are owned by us or our licensors. You receive a limited, non-exclusive license to use the Service during your subscription.
You retain ownership of your content (messages, contacts, flows). You grant us the rights necessary to host and process that content to operate the Service.
8. Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or risk to the platform.
Upon termination, your right to access the Service ends. Export your data before closure where possible. Certain provisions survive termination.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted delivery of Telegram messages or specific business outcomes.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TELEGRAM CRM AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.
Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve (12) months before the event giving rise to the claim.
11. Changes to these Terms
We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes constitutes acceptance.
12. Contact
Legal or terms questions:
Email: hello@telegramcrm.app
Contact form: /contact