What is Telegram CRM?

Telegram CRM is an all-in-one platform to manage your Telegram audience. It connects directly to your Telegram bots and gives you a unified inbox, campaign tools, automations, and detailed analytics.

Whether you run a community, an e-commerce store, a support team, or a media channel — Telegram CRM helps you reply faster, send smarter, and grow with confidence.

Key capabilities

• Unified inbox for all contacts across all bots
• Broadcast campaigns to segments and tags
• Automated workflows triggered by contact behaviour
• A visual bot flow builder for conversational experiences
• Advanced analytics: funnels, cohorts, best-time heatmaps
• Full bilingual support (English & Persian / RTL)